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Infrastructure Managed Services

Focus on our core business. That is what business leaders are saying today as they need a single point of contact for all of their IT operations. Enterprises want to optimize the hybrid IT environment and they need a partner who can run and maintain their environment in an end to end manner.

HCL can be your trusted partner in your IT transformational journey. We have the technological prowess, expertise and best practices for monitoring and management of your hybrid environment. We can manage platforms and devices across the infrastructure, network and cloud to provide a single point of contact with round the clock monitoring and help provide high availability.

Offerings

End User Managed Services

Services focused on resolving end user issues. This includes efficient incident and problem resolution with focus on user productivity and cost reduction. Our Offerings :

  • Service Desk
  • Desk-side support & Facility Management
  • Remote Infrastructure Management
Network Managed Services

Improve operational efficiency, network quality and asset utilization. HCL services can take end to end ownership of your network to plan, design and implement and also run day-to-day operations and maintenance.

  • Managed WAN/LAN services
  • Managed VPN services
  • Managed IP telephony services
  • VoIP management
  • Wireless Network Management
Data Center Managed Services

Optimize, run, and transform your data center, HCL has the legacy and experience to help businesses design, transform, and streamline data center operations for improved efficiencies. Our offerings :

  • Server/OS management
  • Storage—SAN/NAS management
  • Backup & Information Management Services
Managed Security Services

Round the clock expert monitoring and response services for the most complex environments. Our services offer real-time risk monitoring designed to stop and reduce the impact of security breaches anytime and at anyplace

  • Managed firewall service
  • Managed IDS/IPS service
  • Unified threat management
  • Log management
  • Antivirus/anti-spam
  • Secure Web gateway management
  • Managed security information and event management
  • Infrastructure and Endpoint Security Services