> Maestro

Maestro

Maestro is a one-stop-shop tool that can help you effectively tackle some of the most pertinent business challenges, enabling enterprises to maximize efficiency, reduce costs and optimize utilization of human resources.

Maestro is the perfect example of the much-desired technology-business alignment, offering a multitude of solutions like, Integrated Service Support, alignment of IT processes with business objectives, effective asset tracking, lifecycle management and intelligent monitoring of end-to-end infrastructure.

Maestro solution consists of four independent yet tightly integrated solutions, catering to the specific needs of organizations.

MAESTRO SOLUTIONS

Enterprise Asset Management (EAM)

Helps improve operational and financial efficiencies of IT assets throughout their lifecycle

  • Asset Life Cycle Management
  • IT Asset Tracking
  • IT Asset Inventory Management
  • Configuration Management Database
  • Contract Management
  • Software Asset Management
Enterprise IT Monitoring (EIM)

Continuously monitors infrastructure health to determine the efficiency of the network, servers, applications and database

  • Fault Management
  • Performance Management
  • Configuration Management
  • Application Monitoring
  • Topology Builder
Integrated Service Management (ISM)

Operational Interface between end users and IT team, enabling easy resolutions to service issues

  • Service Request
  • Incident Management
  • Problem Management
  • Knowledge Management
  • Change & Release Management
  • SLA Management
Client Automation Management (CAM)

Helps maximize efficiency and responsiveness of key client management tasks, regardless of the complexity of IT infrastructure

  • Asset Discovery and Inventory
  • Software Distribution
  • Remote Desktop Control
  • Patch Research and Management
  • Peripheral Device Management